Customer: I've been ringing 08001730 for two days and can't get through to enquiries, can you help?.
Operator: Where did you get that number from, sir?.
Customer: It was on the door to the Travel Centre.
Operator: Sir, they are our opening hours.
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Samsung Electronics
Caller: Can you give me the telephone number for Jack ?
Operator: I'm sorry, sir, I don't understand who you are talking about.
Caller: On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack ?
Operator: I think you mean the telephone point on the wall.
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RAC Motoring Services
Caller: Does your European Breakdown Policy cover me when I am travelling in Australia ?
Operator: Doesn't the product name give you a clue?
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Caller (enquiring about legal requirements while travelling in France ):
If I register my car in France , do I have to change the steering wheel to the other side of the car?
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Directory Enquiries
Caller: I'd like the number of the Argoed Fish Bar in Cardiff please.
Operator: I'm sorry, there's no listing. Is the spelling correct?
Caller: Well, it used to be called the Bargoed Fish Bar but the 'B' fell off.
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Then there was the caller who asked for a knitwear company in Woven.
Operator: Woven? Are you sure?
Caller: Yes. That's what it says on the label; Woven in Scotland .
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On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:
I haven't got a pen, so I'm steaming up the window to write the number on.
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Tech Support: I need you to right-click on the Open Desktop.
Customer: OK.
Tech Support: Did you get a pop-up menu?.
Customer: No.
Tech Support: OK. Right-Click again. Do you see a pop-up menu?
Customer: No.
Tech Support: OK, sir. Can you tell me what you have done up until this point?.
Customer: Sure. You told me to write 'click' and I wrote 'click'.
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Tech Support: OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?
Customer: Wow. How can you see my screen from there?
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Caller: I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two weeks will I have my file back again?.
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Operator: Ridge Hall, computer assistance; may I help you?
Caller: Yes, well, I'm having trouble with WordPerfect.
Operator: What sort of trouble??
Caller: Well, I was just typing along, and all of a sudden the words went away.
Operator: Went away?
Caller: They disappeared.
Operator: Hmm So what does your screen look like now?
Caller: Nothing.
Operator: Nothing??
Caller: It's blank; it won't accept anything when I type.
Operator: Are you still in WordPerfect, or did you get out??
Caller: How do I tell?
Operator: Can you see the C: prompt on the screen??
Caller: What's a sea-prompt?
Operator: Never mind, can you move your cursor around the screen?
Caller: There isn't any cursor: I told you, it won't accept anything I type.
Operator: Does your monitor have a power indicator??
Caller: What's a monitor?
Operator: It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??
Caller: I don't know.
Operator: Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??
Caller: Yes, I think so.
Operator: Great. Follow the cord to the plug, and tell me if it's plugged into the wall.
Caller: Yes, it is.
Operator: When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??
Caller: No.
Operator: Well, there are. I need you to look back there again and find the other cable.
Caller: Okay, here it is.
Operator: Follow it for me, and tell me if it's plugged securely into the back of your computer.
Caller: I can't reach.
Operator: Uh huh. Well, can you see if it is??
Caller: No.
Operator: Even if you maybe put your knee on something and lean way over??
Caller: Oh, it's not because I don't have the right angle - it's because it's dark.
Operator: Dark??
Caller: Yes - the office light is off, and the only light I have is coming in from the window.
Operator: Well, turn on the office light then.
Caller: I can't.
Operator: No? Why not??
Caller: Because there's a power failure.
Operator: A power......... A power failure? Aha, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in??
Caller: Well, yes, I keep them in the closet.
Operator: Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.
Caller: Really? Is it that bad?
Operator: Yes, I'm afraid it is.
Caller: Well, all right then, I suppose. What do I tell them??
Operator: Tell them you're too f%*%*%g stupid to own a computer!!!!!
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